C.R. Muterspaw Lumber offers a 100% guarantee on our products and it is our goal to become your lifetime supplier.

If you are not thoroughly satisfied, you must notify us within 3 business days after receipt of your material and after contacting us, you may return your order in the same condition it was shipped within 15 days of receipt for an exchange, credit or refund.

All returns must be received in the same condition as were shipped to you.

There are no restocking fees.

No merchandise will be accepted if it has been altered in any way such as: cut, turned, surfaced, stained, or damaged.

Custom orders that are milled to customer specifications such items ripped to certain sizes are non-refundable.

Please notify us within 3 business days if items are damaged during transit.

We will exchange, credit, or refund damaged material and file a damage claim with the carrier.

Shipping costs are non-refundable unless the product is damaged during shipment or you received the wrong product.

Thank you for your business, we appreciate it!


This was a first time ordering online for me, and I was nervous not having seen the material first hand and not having a prior track record with CR Muterspaw. But I’d say that I’m definitely pleased with the lumber and the whole process of working with you guys. Thanks for the great lumber and it was a pleasure doing business with you.


It has been a real pleasure to deal with Chad. Friendly, helpful, and you can take as long as you need to sort for just that right board. Just finished a cedar chest with wood I got there, and the wood was really super!


I have been to and purchased from Muterspaw Lumber. Chad is a very nice and honest man. If you get a chance stop in and see his stock and meet Chad. You won't be disappointed.

J S.

I have stopped in three times and purchased lumber twice. Each time I felt very welcome and encouraged to browse and sort through your stacks until I was satisfied with my selection. I have purchased lumber in various Ohio locations for my projects for more than 40 years. And I must add your price, quality, not to mention properly stored horizontal FLAT lumber is the best to be found.